About Reflex

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Founded in 1989 by two typewriter engineers working from their garages at home, Reflex has grown to become one of the leading independent office technology in the Thames Valley & Home Counties. We aim to supply businesses, schools and colleges with quality copiers, printers and audio visual products at competitive prices backed by first class after sales support.

As a nationwide distributor for Ricoh Nashuatec office printers and copiers, Reflex has earned respect for their approach to customer advice and after sales support. Our objective is to carry on earning respect from our customers by continuing to listen and developing innovative solutions that help them and us grow our businesses.

As the range of office technology has evolved to provide integrated solutions to printing, copying and managing documens Reflex has embraced new technology to offer a comprehensive range of hardware, software and consultancy soloutions. We can provide printers and copiers to suit the needs of a small home business, schools and colleges or a large corporation or specialist digital printer.

COMPREHENSIVE RANGE OF HARDWARE

Reflex’s hardware product range is extensive including general office and high volume production photocopiers and printers, multi-function copier-printer-scanners,  printers for the office or home office from Ricoh Nashuatec, duplicators from Ricoh, high speed document scanners from Fujitsu, digital dictation systems from Philips and audio visual equipment such as digital signage systems, LCD projectors, plasma screens and electronic whiteboards plus state of the art interactive classroom technology as used by many schools.

SOFTWARE SOLUTIONS

We offer a variety of software products such as eCopy & Equitrac that help you get even more from your print and copy equipment. Our consultants will help you understand how to take advantage of new technology to create an office for the future and our engineers are on hand to help with set up, training and ongoing product support. Many of these solutions benefit businesses both large and small maximizing the output of staff supporting a more efficient office.

CONSULTING SERVICES

We provide consultative services to help larger businesses achieve a more efficient document printing and storage strategy, automating workflow and business processes.  Print Audits, Managed Print Services and Document Management Software are a few examples.  This has led to Reflex building a healthy portfolio of multi-national contracts.

In addition to working with SMEs and larger corporations we have specialist knowledge in markets such as Education, The Legal and Accountancy Professions, Medical Practises, Religious Organisations and Commercial Printers.

Whatever the size of your business our aim is exactly the same – to contribute to your success by understanding your business needs and making a difference. We don’t just sell a product we provide continuing support from onsite training to ongoing maintenance to ensure you get the most out of your investment

Our customers tell us it’s a winning formula and that we are very easy to do business with and that our customer service is exceptional. Service level agreements offer response times from 4 hours.

Reflex is independent of any one manufacturer allowing our highly trained consultants to deliver best advice and ultimately best of breed technology solutions through our strong supplier alliance programme.

Our headquarters including the sales, service and logistics operation is housed in Reading in the heart of the Thames Valley with regional offices providing nationwide support.

Every day, Reflex helps its customers by delivering:

  • Quality office technology
  • Solutions that make a difference
  • Quality service & support
  • Professional installations & training
  • Adding value to your business and always doing what we say we will do

Find out more about how Reflex Digital has helped companies like you

If you would like to understand how Reflex works with companies in the same industry as yourself we can supply case studies that illustrate how several of our clients have benefitted from our expertise. Please email us and tell us the type of case study you are interested in We will email case studies to you that match your needs.